Fitya Privacy Policy
Last updated: 23 July 2026
1. Introduction
Fitya is a mobile app for youth club families. It lets parents and members browse programs, purchase packages, follow schedules, and receive club announcements. This Privacy Policy explains what information we collect when you use Fitya, how we use it, and the choices you have.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Family links between parent and member accounts
- Purchases you make and your purchase history
- Messages you send to our support team
2.2 Automatically Collected Information
- A push notification token for your device, if you enable notifications
- Basic device information needed to run the app
Fitya does not use advertising trackers and does not sell your data.
2.3 Payment Information
Payments are processed by Stripe. Your card details are sent directly to Stripe and never touch our servers. We only keep a record of what was purchased, for how much, and its payment status. You can read how Stripe handles your data in the Stripe Privacy Policy at stripe.com/privacy.
3. How We Use Your Information
- To create and manage your account
- To link parent and member accounts within a family
- To process purchases, refunds, and receipts
- To show schedules and send club announcements
- To respond to support requests
- To comply with legal obligations
4. Where Your Data Lives
Your data is stored with Supabase, our cloud database and authentication provider, on servers protected with industry-standard encryption in transit and at rest. Access to your data inside the app is restricted by your role: club administrators can see membership and sales information, while parents and members only see their own family's data.
5. Data Retention and Deletion
We keep your information for as long as your account is active. You can delete your account at any time from Settings, Account, Delete Account inside the app. Deleting your account removes your profile and personal data. Records of completed payments may be retained where required for accounting and legal purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and data
- Object to or restrict processing
- Receive a copy of your data
To exercise any of these rights, contact us using the details below.
7. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will notify you through the app or by email.
8. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at founders@ageno.ai.